Dear Sirs and Madames,
We also follow the developments around the corona virus very closely and would like to inform you about our arrangements in this special situation.
Service requests are processed in time. We ask for your understanding if there should be delays in processing your inquiries due to staffing shortage.
Deliveries will continue to be made as contractually agreed.
Services are scheduled by arrangement. This applies in particular to services that should take place in the customer's plant. Services outside of Germany can be planned according to the current entry and exit regulations.
We strive to conduct meetings and services in digital form.
Our top priority is to continue to provide you with excellent service and quality products while ensuring the health and safety of you and our staff at all times. Therefore we will do everything in our power. We are confident that we can master this challenge well.
We wish you all the best and hope that you, your families and your employees get through this difficult time well.
Greetings from the entire team of Premetec Automation GmbH.